Terms and conditions
The Tidy Himalaya is a government-registered travel agency, focused on providing the best and safest travel experience in Nepal, Bhutan, and Tibet.
By booking the holiday package with us, you agree to abide by the following Terms and Conditions. These terms are designed to ensure a clear understanding between you and Tidy Himalaya, outlining our mutual rights and responsibilities.
Mode of Payment
SWIFT/Wire Transfer/ Wise Money Transfer
Pay to: Sujan Manandhar
Current A/c: 03500501202672
Paying Bank: Everest Bank
Branch: Thamel
Street address: A1 Business Complex, Thamel Marg, Kathmandu 44600, Nepal
Swift code: EVBLNPKA
Note: Any fee or service charged by the bank while making a deposit is the client's responsibility.
Last Minute Booking
We are open even for last-minute bookings for the Nepal expedition. However, for the trip to Bhutan and Tibet, last-minute booking is not possible. At least a week's notice is required for safe travel arrangements.
Trip Postponement Due to Unforeseen Circumstances
If the trip gets postponed due to a natural misfortune, like climate conditions or government policies, we will arrange another trip. The destination might change according to the safety and current conditions of the available destination. If the new destination incurs higher expenses, clients are responsible for covering the additional amount. However, if the new destination is less expensive, the difference will be refunded to the client.
Note: In case if client postpones the trip, a written notice, Email, or a direct message must be sent.
CANCELLATION POLICY
20% of the deposit from the sum amount should be transferred before booking the trip. Once the down payment is made, it will be considered as the cancellation fee. The deposit amount is not negotiable and non-refundable.
The other 80% of the total sum can be paid as you meet the team of Tidy Himalaya in Kathmandu, Nepal. If you are planning to fly directly to Bhutan or Tibet, the remaining balance must be paid at least 20 days before your departure.
Please note: if you paid more than 20% as a deposit, we have the right to deduct 20% deposit from the total amount and refund the remaining balance to you using your original payment method.
RISK AND LIABILITIES
All tours to Nepal, China, and Bhutan are conducted under the official regulations set by each country's tourism authority. While we strive to provide a seamless travel experience, unforeseen circumstances may arise that are beyond our control. These may include changes in governmental policies, natural disasters, political unrest, flight cancellations or delays, health emergencies, or mechanical failures. In such events, any additional costs incurred will be the responsibility of the traveler.
We strongly recommend that all travelers obtain comprehensive travel insurance.
INCOMPLETE TOUR
We are not responsible for a refund in case of an incomplete tour, trek, or expedition in Nepal, Bhutan, and Tibet.
Travel Insurence
To ensure your safety and well-being during our adventures, we require all participants to have comprehensive travel insurance.
This insurance should cover emergency medical expenses, personal accidents, emergency evacuations, trip cancellations, loss or damage of gear, natural calamities, and theft or damage to baggage and personal belongings.
Having this coverage guarantees that you are protected against unforeseen events that could disrupt your travel plans. Please ensure that your insurance policy meets these requirements before embarking on your journey.
We highly recommend buying with the incurrence ASC 360
Flight Delay Policy
Flight delays are common in Nepal, especially in the Everest, Annapurna, Dolpo, Simikot, and Jumla areas.
In case of flight delay, we are not responsible for any refund. To mitigate the impact of such a delay, we advise you to carry extra funds to cover additional food and accommodation.
During the Tour
If you participate in any unlawful act, we are not responsible for your actions, and the sum isn’t refundable.
WARNING
Our terms and conditions are applicable only if you book with us. If any agents or third parties are involved, you will be liable to their terms and conditions.